Effective Date: 24/10/2024

At BlenzaTrade, we strive to provide a smooth and satisfying shopping experience. This Sales Policy outlines the terms and conditions that apply to purchases made on our website (www.blenzatrade.com). By purchasing from us, you agree to comply with this policy.

1. Product Availability

All products are subject to availability. While we make every effort to ensure that items listed on our website are in stock, there may be times when products are unavailable due to high demand or other unforeseen circumstances. In such cases, we reserve the right to cancel your order and provide a full refund.

2. Pricing and Promotions

  • Pricing: All prices displayed on our website are in [insert currency] and are subject to change without notice. Prices include applicable taxes unless otherwise stated. Shipping fees and other charges will be calculated during checkout.

  • Promotions and Discounts: BlenzaTrade may offer promotions, discounts, or special offers from time to time. These offers are subject to specific terms and conditions, and may be time-limited. Discounts cannot be combined unless explicitly stated.

3. Order Process

  • Order Confirmation: After placing an order, you will receive an email confirming the details of your purchase. This email is an acknowledgment that we have received your order, but it does not signify acceptance of your order. We reserve the right to cancel any order for any reason, such as pricing errors or product unavailability.

  • Order Cancellations: If you wish to cancel your order, please contact us as soon as possible. Orders that have already been processed or shipped cannot be canceled. However, once you receive the product, you can follow our return process as outlined in our Refund and Returns Policy.

4. Payment

We accept various payment methods, including:

  • Credit and debit cards (Visa, MasterCard, etc.)
  • PayPal
  • Other payment gateways as listed on our website

All payments must be made in full at the time of purchase. If your payment is declined or if there is an issue with your payment method, we reserve the right to cancel the order.

5. Shipping and Delivery

  • Shipping: We ship to various locations worldwide. Shipping fees, methods, and estimated delivery times will be displayed during checkout. Delivery times may vary based on your location, and we cannot guarantee delivery within a specific timeframe due to factors beyond our control (e.g., carrier delays, customs clearance).

  • Shipping Delays: While we do our best to process and ship your orders promptly, BlenzaTrade is not responsible for delays caused by shipping carriers, customs, or other external factors.

  • Tracking: Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your shipment.

6. Taxes and Duties

Depending on your location, your order may be subject to additional taxes, customs duties, or other charges imposed by local authorities. These charges are your responsibility and are not included in the product price or shipping fees. Please check with your local customs office for further details.

7. Warranty and Liability

  • Warranty: Many of our products come with a manufacturer’s warranty. Please refer to the product description for warranty information. If your product arrives defective or becomes faulty within the warranty period, please contact us for assistance.

  • Liability: BlenzaTrade is not responsible for any indirect, incidental, or consequential damages arising from the use of our products. Our liability is limited to the cost of the product purchased.

8. Fraud Prevention

BlenzaTrade reserves the right to refuse or cancel any order if fraud or unauthorized activity is suspected. We may request additional information to verify the legitimacy of the order. Any fraudulent activity will be reported to the appropriate authorities.

9. Changes to the Sales Policy

We reserve the right to update or modify this Sales Policy at any time. Any changes will be posted on this page, and the “Effective Date” at the top will be updated accordingly. We encourage you to review this policy periodically.