Effective Date: 24/10/2024

At BlenzaTrade, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide to us when you visit or make a purchase from our website (www.blenzatrade.com). By using our site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect various types of information to provide you with the best possible shopping experience. This includes:

  • Personal Information: When you make a purchase or attempt to do so, we collect personal information such as your name, billing and shipping address, payment information (including credit card numbers), email address, and phone number.
  • Automatically Collected Information: When you visit our site, we automatically collect information about your device, such as your IP address, browser type, and browsing activity. We may also collect information about how you interact with the site, such as the pages you visit and the products you view.
  • Cookies: We use cookies and similar tracking technologies to enhance your experience on our website, track how you use our services, and improve site functionality. Cookies are small data files stored on your device. You can disable cookies via your browser, but doing so may limit your use of some site features.

2. How We Use Your Information

The information we collect is used for the following purposes:

  • Order Processing: To process your orders, verify your payment information, and arrange for shipping and delivery.
  • Customer Service: To communicate with you, provide customer support, and respond to your inquiries or issues.
  • Marketing and Promotions: To send you information about our products, services, promotions, and special offers. You can opt-out of these communications at any time.
  • Site Improvement: To improve the functionality of our website and personalize your shopping experience.

3. How We Share Your Information

We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who help us with payment processing, shipping, and website hosting. These providers only access your information to perform services on our behalf and are bound by contractual agreements to keep your information secure.
  • Legal Requirements: We may disclose your personal information if required by law, such as to comply with a legal obligation, court order, or government request.

4. Security of Your Information

We use industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While no method of transmission over the internet or electronic storage is 100% secure, we strive to use commercially acceptable means to protect your personal information.

5. Your Rights

You have the following rights regarding your personal information:

  • Access and Correction: You can access and correct your personal information by logging into your account or contacting our customer service team.
  • Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions included in each email or by contacting us directly.
  • Data Deletion: You can request that we delete your personal information, subject to certain legal exceptions.

6. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that website. We are not responsible for the privacy practices or content of third-party websites, and we encourage you to review their privacy policies before providing any personal information.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and the “Effective Date” at the top will be updated accordingly. We encourage you to review this Privacy Policy periodically.